Virtualitics

VIRTUALITICS PROVIDES THE LICENSED SOFTWARE SOLELY ON THE TERMS AND CONDITIONS SET FORTH BELOW AND ON THE CONDITION THAT LICENSEE ACCEPTS AND COMPLIES WITH THEM.

NO LICENSE IS GRANTED (WHETHER EXPRESSLY, BY IMPLICATION OR OTHERWISE) UNDER THIS AGREEMENT, AND THIS AGREEMENT EXPRESSLY EXCLUDES ANY RIGHT, CONCERNING ANY SOFTWARE THAT LICENSEE DID NOT ACQUIRE LAWFULLY OR THAT IS NOT LEGITIMATE AND AUTHORIZED BY VIRTUALITICS.

2.1 Software License. In consideration for the payment of the License Fee, and subject to the terms and conditions of this Agreement, Virtualitics hereby grants to Licensee a personal, non-exclusive, non-assignable, non-transferable, non-sublicensable, limited license during the Term to: (a) install and operate the Licensed Software solely in executable object code form [on the Authorized Hosting Service,] (b) use the Licensed Software for Licensee’s internal business purposes; and (c) to use the Documentation solely in connection with Licensee’s permitted use of the Licensed Software (the “License”).

2.2 Delivery. At a mutually agreed time, [(a) the Licensed Software and Documentation will be delivered to Licensee via electronic transmission in a containerized format suitable for deployment on the Authorized Hosting Service; and (b)] Virtualitics will provide (i) Licensee with a link via email for registering individuals to be authorized with log-in rights to access and use the Licensed Software in accordance with the terms of this Agreement (collectively, the “Registered Users” and each, a “Registered User”), and (ii) each of the Registered Users with log-in credentials to access and use the Licensed Software.

2.3 Registered User License. Licensee may install the Licensed Software, in executable form only, on a personal computer, server, network device, or virtual machine accessed and used by multiple users locally or over a network, provided that the Licensed Software is used only by as many Registered Users at any given moment in time as Licensee has purchased registered Licenses. If Licensee allows use of the Licensed Software by a number of Registered Users exceeding the number of Registered User licenses for which Licensee has paid the License Fee, Licensee will inform Virtualitics within 14 days and will pay to Virtualitics the applicable difference in License Fees. Any such additional License Fee which Licensee fails to pay Virtualitics will accrue interest at the rate set forth in Section 5.4 after the date upon which Licensee personnel in excess of the number of Registered Users first used the Licensed Software, until the date upon which all additional License Fees and interest accrued thereon have been paid in full. If Licensee decreases the number of Registered Users, there will be no credit given or refund paid on the License Fees already due or paid.

2.4 [Restrictions on Use. The Licensed Software will be installed only on target servers operated by the Authorized Hosting Service.]

2.5 Registered Users. Licensee will be liable for all acts and omissions of its Registered Users in connection with the Licensed Software.

2.6 Ownership. Subject only to Licensee’s rights pursuant to the License granted in Section 2.1 and as between the Parties, Virtualitics will have sole ownership of all right, title and interest in and to the Licensed Software and Documentation, all error corrections, modifications, enhancements, Updates, feedback, new releases and derivative works thereto, whether created, conceived, developed or reduced to practice by Virtualitics, Licensee or any other party, and all copies thereof (including ownership of all Intellectual Property Rights embodied in or related to the foregoing), and Licensee hereby assigns to Virtualitics all of its rights, title and interest in and to the foregoing. This Agreement does not provide Licensee with title or ownership of the Licensed Software or Documentation or exclusive rights of any kind, but only a right of limited use. Licensee must keep the Licensed Software and Documentation free and clear of all claims, liens and encumbrances. Licensee will not claim or assert title to any portion of the Licensed Software or Documentation or attempt to transfer any title to the Licensed Software or Documentation to any third parties.

2.7 [Licensee Data and Telemetry Data. Licensee retains all right, title and interest in and to the Licensee Data and Telemetry Data (as defined below), other than the limited rights expressly granted in this Section 2.7.

2.7.1 For purposes of this Agreement, “Licensee Data” means any information or data collected and/or stored by Virtualitics consisting of content, data, and other information supplied or input by Licensee’s and/or Registered Users.

2.7.2 For the purposes of this Agreement, “Telemetry Data” means any diagnostic data, metadata, usage data or other telemetry data about Licensee’s or Registered Users’ access to, installation of and use of the Licensed Software, except for Licensee Data.

2.7.3 Nothing herein shall be construed to restrict, impair encumber, alter, or adversely affect Licensee Data or Telemetry Data, or any of Licensee’s or Registered Users’ rights or interests therein.

2.7.4 Licensee hereby grants to Virtualitics a non-exclusive right and license to (a) transfer the Licensee Data and Telemetry Data to Virtualitics’ servers for processing, analysis, retention, and visualization pursuant to this Section 2.7, (b) host and store the Licensee Data and Telemetry Data on Virtualitics’ servers, (c) use, copy, create derivative works of, perform and otherwise exploit the Licensee Data, as well as share the Licensee Data with other end users of the Licensed Software to the extent requested or authorized by Licensee and solely to the extent necessary to provide the Licensed Software to Licensee and its Registered Users pursuant to the terms and conditions of this Agreement for the duration of this Agreement, and to (d) copy, modify, use, distribute, display or disclose aggregated and/or anonymized Telemetry Data in connection with Virtualitics’ internal operations and functions for the purpose of improvement of the Licensed Software, including, but not limited to, operational analytics and reporting, solely to the extent that: (i) the aggregated Telemetry Data does not include information that identifies or would reasonably be expected to identify Licensee, any Registered User or any of Licensee’s properties or brands as the source of such data; and (ii) the data set into which the Telemetry Data is bundled includes similar data from other licensees of the Licensed Software.

2.7.5 Nothing in this Section 2.7 prohibits Virtualitics from using Telemetry Data for Virtualitics’ operational purposes, i.e., “business purposes” as that term is defined in the CCPA, provided that such use is reasonably necessary and proportionate to achieve the operational purpose for which the Telemetry Data was collected or processed or for another operational purpose that is compatible with the context in which the data was collected.

2.7.6 Virtualitics shall not: (i) sell, as it is defined in the CCPA, Telemetry Data or share such information with any third party other than what is described in this Agreement without Licensee’s permission; (ii) retain, use or disclose the Telemetry Data for any purpose other than the purposes specified in this Agreement, including retaining, using or disclosing the Telemetry Data for a commercial purpose other than to provide its services to Licensee; and (iii) retain, use or disclose Telemetry Data outside of Virtualitics’ business relationship with Licensee.

2.7.7 Nothing herein shall prevent Virtualitics from de-identifying any information covered by this Agreement and using such de-identified data for its own internal purposes.

2.7.8 In the event either Party receives an access or deletion request from any individual related to the data exchanged under this Agreement (each a “Data Subject Request”), the Parties agree to cooperate and respond to the Data Subject Request promptly and in accordance with applicable Data Privacy Legislation.]

2.8 Online Services.  Virtualitics may make available to Licensee certain online services as described in Virtualitics’ marketing materials, which may include remote collaboration networking features (the “Online Services”).  The Online Services will generally be hosted on Amazon Web Services (“AWS”) servers unless Licensee is otherwise notified.  Availability of the Online Services will be subject to AWS’ service level agreements and other terms of service.

2.9 Third-Party Code. The Licensed Software may contain or be provided with components which are licensed from third parties“”, including components subject to the terms and conditions of “open source” software licenses (“Open Source Software”). To the extent required by the license that accompanies the Open Source Software, the terms of such license will apply in lieu of the terms of this Agreement with respect to such Open Source Software, including, without limitation, any provisions governing access to source code, modification or reverse engineering.

2.10 Security & Compliance. Virtualitics may monitor all use of the Virtualitics software for security and operational purposes. Virtualitics may temporarily suspend access in the event Licensee or Registered User is engaged in, or Virtualitics, in good faith, suspects Licensee or a Registered Users is engaged in, any unauthorized conduct (including any violation of any terms and conditions of this Agreement, any applicable law, or third party rights); provided, however, Virtualitics will use commercially reasonable efforts under the circumstances to provide Licensee with notice and an opportunity to remedy such unauthorized conduct prior to such suspension.

2.11 Limitations. Except as expressly authorized in this Agreement, Licensee may not (a) assign, sublicense, transfer, lease, rent or distribute any of its rights in the Licensed Software or Documentation, (b) modify, alter, port, translate, localize, or create derivative works based upon the Licensed Software or Documentation in any manner, (c) reverse assemble, decompile, reverse engineer, translate or otherwise attempt to derive or obtain the source code, the underlying ideas, algorithms, structure or organization of the Licensed Software (except and only to the extent that applicable law prohibits or restricts reverse engineering restrictions, or as permitted by an applicable Open Source Software license), (d) copy or duplicate the Licensed Software or Documentation, (e) utilize any equipment, device, software, or other means designed to circumvent or remove any form of copy protection or product key used by Virtualitics in connection with the Licensed Software, (f) use the Licensed Software to develop a product which is competitive with any Virtualitics product offering, (g) enable access to the Licensed Software for a greater number of users than the total number of Registered Users purchased, (h) reassign license rights between Registered Users so frequently as to enable a single license to be shared between multiple users, (i) interfere with or disrupt the integrity or performance of any services associated with the Licensed Software; (j) use the Licensed Software in violation of any law or regulation, including by allowing the transfer, transmission, export or re-export of the Licensed Software or any portion thereof in violation of any export control laws or regulations administered by the U.S. Commerce Department, the Office of Foreign Assets Control, or any other government agency, (k) remove, alter or obscure any proprietary notices in or on the Licensed Software including copyright notices, (l) disclose or make available passwords, user IDs or other credential and login information (collectively, “Passwords”) associated with the Licensed Software, other than to the applicable Registered User, or (m) cause or permit any Registered User or third party to do any of the foregoing. Licensee will use best efforts to prevent unauthorized access to, and use of, the Passwords and the Licensed Software, and will immediately notify Virtualitics in writing of any unauthorized access to or use of the Licensed Software.

2.12 Virtualitics’ Hosting Services. Unless otherwise stated in the Order Form, Licensee is responsible for contracting directly with the Authorized Hosting Service to host the Licensed Software. If Licensee desires to purchase hosting services from Virtualitics, then the terms in this Section 2.12 apply. In such case, Virtualitics will arrange for hosting of the Licensed Software through Amazon Web Services or another comparable hosting service (“Hosting Provider”) and provide Licensee with access to such Licensed Software in accordance with this Agreement. Licensee shall be responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use the Licensed Software, including without limitation, hardware, servers, software, operating systems, networking, internet connection, and web servers. Licensee shall also be responsible for maintaining the security of Licensee’s account and passwords in Licensee’s custody or possession, and for all uses of Licensee’s account with or without Licensee’s knowledge or consent. Virtualitics will use commercially reasonable efforts to ensure that the Licensed Software is secure on the Hosting Provider’s platform (e.g. application security measures and controls in place in the production environment). Virtualitics disclaims any and all responsibility or liability for any data breach, security incident, or other loss or corruption of Licensee Data hosted by the Hosted Provider unless such breach, incident or corruption was a directly due to the gross negligence or willful misconduct of Virtualitics or Virtualitics’ breach of its obligations herein. 

2.13 Licensee Code. Virtualitics may offer Licensee the ability to upload certain code, models and other materials into the production server for the Licensed Software. Virtualitics reserves the right to remove any such code, models or materials from its server or systems at any time and for any reason, without or without prior notice to Licensee.

4.1 Provision of Updates. Virtualitics will provide Licensee, at no additional cost, with all Updates to the Licensed Software that Virtualitics may make available during the Term of this Agreement from time to time, so long as Licensee is in good standing and not in breach of this Agreement. Virtualitics will not have any obligation under this Agreement to develop or release any Update or to adapt any other software product for use with the Licensed Software. Virtualitics will have no obligation to provide technical support, advice and assistance for changes, modifications or revisions to the Licensed Software that were not created by or on behalf of Virtualitics.

4.2 Installation. Licensee will install all Updates. Licensee acknowledges that Virtualitics may develop new or different computer programs which use portions of the Licensed Software or which perform all or part of the functions performed by the Licensed Software, and nothing in this Agreement will give the Licensee any rights to such software or any software other than the Licensed Software and Updates.

Licensee will not disclose the terms of this Agreement or make any announcements regarding the nature of the relationship between the Parties without the prior approval of Virtualitics, except that Licensee may disclose the terms of this Agreement where required by law, provided that Licensee complies with the provisions of Section 10.. Virtualitics and Licensee agree and acknowledge that neither Party may use any of the other Party’s’ names, trademarks or logos except as expressly set forth in this Agreement or as permitted in writing by the other Party; except that Virtualitics may list Licensee as a customer on Virtualitics’ website and marketing material.

8.1 Authority. Each Party represents and warrants to the other Party that it has all necessary rights, power and authority to enter into this Agreement, and to grant the rights granted and to undertake the obligations accepted by such Party under this Agreement.

8.2 Virtualitics Warranty. Virtualitics warrants to Licensee that for a period of thirty (30) days from delivery to Licensee“”, the Licensed Software will operate in substantial conformity with the Documentation. Virtualitics does not warrant that the Licensed Software and Documentation, or any use of the Licensed Software or Documentation, will meet the requirements of Licensee, or that the operation of the Licensed Software will be uninterrupted or error free.

8.3 Licensee Warranty. Licensee represents and warrants that no code introduced into or uploaded by Licensee into the Licensed Software shall contain any back door, time bomb, drop dead device, virus, Trojan horse, worm, or other software routines or hardware components designed to (1) permit unauthorized access, (2) disable, erase, or otherwise harm software, hardware, or data, (3) disable a computer program automatically with the passage of time, or (4) perform any other similar malicious actions.

8.4 DISCLAIMER. THE WARRANTIES SET FORTH IN SECTIONS 8.1 AND 8.2 ARE IN LIEU OF ALL OTHER REPRESENTATIONS, WARRANTIES OR CONDITIONS, AND EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN SECTIONS 8.1 AND 8.2, VIRTUALITICS MAKES NO ADDITIONAL REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION 8., THE LICENSED SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE”. VIRTUALITICS HEREBY DISCLAIMS ANY AND ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. EACH PARTY DISCLAIMS ALL LIABILITY AND INDEMNIFICATION OBLIGATIONS FOR ANY HARM OR DAMAGES CAUSED BY THE HOSTING SERVICES OR ANY HOSTING PROVIDER. LICENSEE SHALL BE RESPONSIBLE FOR ITS CODE ENTRY ACTIVITIES AND FOR THE ACCURACY OF ANY CODE INTRODUCED INTO OR UPLOADED BY LICENSEE INTO THE LICENSED SOFTWARE. VIRTUALITICS SHALL NOT BE RESPONSIBLE FOR ANY ERRORS IN ANY CODE OR CODE ENTRY DONE BY LICENSEE. VIRTUALITICS WILL HAVE NO LIABILITY OR RESPONSIBILITY IN CONNECTION WITH ANY CODE ENTRY UNDERTAKEN BY LICENSEE IN CONNECTION WITH THEIR USE OF THE LICENSED SOFTWARE.

10.1 Confidential Information. Licensee hereby acknowledges that the structure, sequence and organization of the Licensed Software, in whatever form, are the valuable intellectual property of Virtualitics and include trade secrets and other confidential and proprietary information of Virtualitics. In addition, Licensee agrees and acknowledges that the terms and conditions of this Agreement including those set forth in the Order Form, and any other nonpublic, confidential or proprietary information or data which Virtualitics may provide hereunder, are proprietary to Virtualitics. This License and all information provided under this License are exempt from disclosure under the Freedom of Information Act. Licensee agrees to hold all such information in strict confidence, and not to use or disclose such information, except as permitted hereunder. Licensee’s obligations hereunder will survive any termination or expiration of this Agreement.

12.1 Export Regulations. Licensee agrees that it will not export or re-export the Licensed Software, Documentation or other technical data received hereunder (or any copies thereof) (collectively “Technical Data”) or any products utilizing the Technical Data in violation of any applicable laws or regulations of the United States or the country in which Licensee obtained them or where Licensee resides. Licensee is responsible for obtaining any licenses to export, re-export or import the Technical Data. In addition to the above, Technical Data may not be used, exported or re-exported (i) into or to a national or resident of any country to which the U.S. has embargoed goods, or (ii) to any one on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Denial Orders.

12.2 Foreign Corrupt Practices Act. In conformity with the United States Foreign Corrupt Practices Act and with each Party’s established corporate policies regarding foreign business practices, each Party (including such Party’s employees, agent and subcontractors) agrees that it will not directly or indirectly make an offer, payment, promise to pay, or authorize payment, or offer a gift, promise to give, or authorize the giving of anything of value for the purpose of influencing an act or decision of an official of any government (including a decision not to act) or inducing such a person to use his influence to affect any such governmental act or decision in order to assist such Party in obtaining or directing any such business.

14.1 Notices. Any notice provided for or permitted under this Agreement will be treated as having been given (a) when delivered personally or sent by fax, on the next business day after the day on which it is sent, (b) when sent by commercial overnight courier with written verification of receipt, on the next business day after its delivery to the courier during normal business hours, or (c) when mailed postage prepaid by certified or registered mail, return receipt requested, on the fifth business day after its date of posting. Notices will be sent to the addresses set forth in the Order Form, or at such other place of which the other Party has been notified in accordance with the provisions of this Section 14.1.

14.2 Amendment; Waiver. Licensee’s use of the Licensed Software is subject to this Agreement, which may be updated by Virtualitics at any time with notice to Licensee, such as by sending an email, providing a notice through the Licensed Software, or updating the Agreement posted at the following URL: www.virtualitics.com/ela. Any such updates will be effective upon Virtualitics’ publishing such updated Agreement. Licensee’s continued usage of the Licensed Software shall constitute its acceptance of the changes. If Licensee does not agree with this Agreement or any updated published version thereof, it may not use (or continue to use) the Licensed Software. No term or provision hereof will be considered waived by either Party, and no breach excused by either Party, unless such waiver or consent is in writing signed on behalf of the Party against whom the waiver is asserted. No consent by either Party to, or waiver of, a breach by either Party, whether express or implied, will constitute a consent to, waiver of, or excuse of any other, different, or subsequent breach by either Party.

14.3 Severability. If any provision of this Agreement is held invalid or unenforceable for any reason, the remainder of the provision will be amended to achieve as closely as possible the economic effect of the original term and all other provision will continue in full force and effect.

14.4 Governing Law. This Agreement will be governed by and construed under the laws of the United States and the State of California as applied to agreements entered into and to be performed entirely within California between California residents, notwithstanding any provisions relating to conflict of laws.

14.5 Choice of Forum. The Parties hereby submit to the jurisdiction of, and waive any venue objections against, the federal and state courts located in Los Angeles County, California, in any litigation arising out of the Agreement. The Parties agree that they will not assert any claim that (i) they are not subject to the jurisdiction of such courts, (ii) the venue is improper, (iii) the forum is inconvenient, or (iv) any similar objection, claim or argument.

14.6 Injunctive Relief. The Parties hereby acknowledge and agree that the copying, distribution or use of the Licensed Software in a manner inconsistent with any provision of this Agreement, or any breach of Section 10. of this Agreement, will cause irreparable injury to Virtualitics for which Virtualitics will not have an adequate remedy at law. In such event, Licensee agrees that Virtualitics will therefore be entitled to equitable relief in court, including but not limited to temporary restraining orders, preliminary injunctions and permanent injunctions, without the necessity for posting bond. Virtualitics’ right to obtain equitable relief will not limit its right to seek further remedies.

14.7 Attorneys’ Fees. In any action to enforce this Agreement, the prevailing Party will be awarded all court costs and reasonable attorneys’ fees incurred, including such costs and attorneys’ fees incurred in enforcing and collecting any judgment.

14.8 Force Majeure. Except for the payment of money, neither Party will be liable for any failure or delay in performance under this Agreement due to fire, explosion, earthquake, storm, flood or other weather, unavailability of necessary utilities or raw materials, war, insurrection, riot, act of God or the public enemy, law, act, order, proclamation, decree, regulation, ordinance, or instructions of Government or other public authorities, or judgment or decree of a court of competent jurisdiction (not arising out of breach by such Party of this Agreement) or any other event beyond the reasonable control of the Party whose performance is to be excused.

14.9 Assignment. Neither this Agreement nor any of the rights or obligations hereunder, either in whole or in part, may be assigned or otherwise transferred, whether voluntarily or by operation of law, by Licensee without the prior written consent of Virtualitics, which consent may be withheld in Virtualitics’ sole discretion, and any attempted transfer or assignment is null and void and will be deemed a material breach of this Agreement. Virtualitics may freely transfer, assign, or delegate this Agreement, in whole or in part, to a subsidiary, parent entity or successor entity, without Licensee’s prior written consent. Subject to the foregoing, this Agreement will bind and inure to the benefit of the Parties and their respective permitted successors and assigns.

14.10 Relationship of the Parties. The Parties to this Agreement are independent contractors. There is no relationship of agency, partnership, joint venture, employment, or franchise between the Parties. Neither Party has the authority to bind the other or to incur any obligation on its behalf.

14.11 English Language. Licensee agrees that the original of this Agreement will be written in the English language and waives any rights it may have under the laws of its country of residence to have such Agreement written in its local language. If a local language version is provided, it is for convenience only and the English language version will be the binding document.

14.12 Conflict. The terms set forth in this Agreement will prevail notwithstanding any conflict with the terms of any purchase order or other instrument submitted by Licensee or Virtualitics.

14.13 Entire Agreement. This Agreement, including all Annexes to this Agreement, constitutes the entire agreement between the Parties relating to this subject matter and supersedes all prior or simultaneous representations, discussions, negotiations, and agreements, whether written or oral with respect to the subject matter hereof.